Branch Accounting Specialist

Job Description


We are looking for a Branch Accounting Specialist who will be responsible for the investigation, troubleshooting, and assurance of the branch accounting design and setup for the Post Office’s core IT system, Horizon, and its underlying branch accounting processes. The Horizon system covers all functional areas of the business, including branches.

Please note this is 23 months FTC based in either London or Chesterfield (with current WFH)

You will be part of a high-performing team (GLO IT Team) that is focused on addressing matters that were raised in a high profile Group Litigation where issues/ queries were raised about the Horizon system. These matters need to be addressed in a robust and auditable manner. It is the specialist’s role to bring to the team subject matter expertise in branch accounting, applying this to work done by themselves, the team, and third-party suppliers.

Principal accountabilities

  • Operate as the subject matter expert for branch accounting for the GLO IT team in the triage, investigation, remediation, audit, and assurance of Horizon related matters
  • Develop a deep understanding of how branch accounting works at the Post Office, and any challenges or constraints involved with the Horizon system and processes in use
  • Maintain a high cadence of output, working with the team to establish robust, auditable, and efficient processes and controls in the addressing of GLO Horizon matters
  • Create branch accounting-related designs that align to accounting and technical standards at the Post Office, utilising subject matter expertise and knowledge developed over time of the Post Office accounting approaches and the Horizon system
  • Define branch accounting solution options for remediation considerations
  • Govern, assure and audit branch accounting designs and changes related to the Horizon system, working with broader IT, business teams, and supplier teams as required
  • Where required, undertake configuration and testing activities as part of remediation work
  • Advise other GLO parties (for both internal IT members and third party suppliers) on branch accounting best practice, design, and implementations to assist them in being successful in their roles
  • Advice on development and testing of branch accounting changes, providing expert knowledge to support decision making, and ensure all involved parties are aware of the accounting considerations
  • Understand the business and technical needs for branch accounting, and support the application of these through challenge, feedback, and audit
  • Support the wider GLO IT team with accounting expertise in the general planning and execution of team responsibilities

Qualifications, experience, and skills

  • Educated to degree level or equivalent
  • Accounting qualifications - CIMM/ACCA/ACA
  • Experience in Retail branch accounting from medium to large enterprise
  • Experience in working on IT solutions for branch accounting, including design, implementation, and troubleshooting
  • Experience in auditing existing branch accounting practices, processes and IT controls
  • Demonstrable skills as a self-starter, with the ability to shape and define own work with the goal of problem-solving complex issues
  • A confident written and verbal communicator, able to clearly explain ideas to non-technical audiences, and work effectively with non-technical colleagues and business executives.
  • Good general knowledge and understanding of branch accounting systems and technologies
  • Technical expertise includes an understanding of/ experience of:
  • Database technologies, particularly Oracle-based
  • Transaction processing in financial systems
  • Auditing of financial systems, including reconciliation analysis and troubleshooting where discrepancies occur
  • Stock management and accounting systems, particularly technical and process reviews of whether they are operating as required


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