Invoice Query Manager

Job Description


Do you have experience of working with high volume invoice queries? Are you confident in leading and motivating a team? My client based in Burton-on-Trent are currently seeking an Invoice Query Manager to join their team on a 12 month FTC basis. The right candidate will be able to successfully reduce invoice queries by managing and developing both the Service Delivery and Invoice Query Team. You will be the main escalation point for customers and so must be able to resolve complex queries within an agreed timeline. Further duties for this role include: - Developing and maintaining robust issue resolution processes - Managing and mentoring the Service Delivery and Invoice Query Team - Building strong relationships with key stakeholders - Reporting on the progress of each query/issue - Adhering to relevant standards and regulations Excellent IT and MS Office skills are essential for this role, as you will be managing large amounts of data and producing weekly reports for Senior Management. The position is paying up to £30,000, dependent on experience and offers hybrid working. Immediate interviews are available, so do not delay in applying, should you be interested. Badenoch Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://en-gb/candidate-privacy

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