Dedicated Relief Security Officer (120 Hours Per Month)

Job Description


Company Description
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us
Delivering the exceptional, every day
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Knowledge of relevant procedures, Customer Service,Team Player, Health and safety awareness and communication.
Job Description
Mitie has a great opportunity for a Relief Security Officer to join the Total Security Management Team.Relief Security Officers must be available to cover various shift patterns as well as being flexible and potential changes to working patterns.
Mitie has a great opportunity a great opportunity for a Relief Security Officer. We are looking for an experienced security officer to join the team on site. 120 hours per month guaranteed with a pay rate of £9.75. You will report into our Services manager on site and the sites security operation's manager.
120 hours per month guaranteed
Main Duties
The relief security officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers - ensuring ID badges are created, allocated and collected when appropriate. Assist the duty controller in supervising within the Mall. As the first point of contact for to all customers and clients, the Security Agents must have geographically aware of their local surroundings. Cover sickness, holiday and provide support to the core team when required. Must be able to man the phones, emails, IT systems, and Alarms, Doors and Car park if need be. The relief security officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services. Report to the Security Operations Manager - they must record, report and escalate all sightings and arrests on a regular basis.
5-year checkable work history Vetting is essential before start position. Door Supervision or Security Guarding License essential.
The relief security officer will need to be a team player with an enthusiastic attitude. The relief security officer should be able to work on own initiative. Shopping Centre Security experience. Significant experience of dealing with the general public and challenging situations. Flexible Approach to work to suit the business needs. Excellent communication skills are required both written and verbal. It is important the Security Officer is calm under pressure. Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act. Door Supervision or Security Guarding License essential.
Additional Information
Health and Safety responsibilities
Follow Group and company policies and procedures at all times; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
Ensure compliance with Mitie's information security procedures in all activities; Proactively identify and report security risks to your manager; Report actual and suspected security incidents;
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

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