IT Assistant/IT Trainer

Job Description


IT Assistant/ IT Trainer - Cardiff - £18,500 (Permanent) + Excellent benefits A brilliant opportunity has become available for you to join one of UK's top law firms as an IT Assistant/ IT Trainer. This firm is known as being distinct for it's understanding, insight and being a brand focused business and is known to provide unrivalled service supporting clients, including some of the world's leading businesses. As an IT Assistant/IT Trainer you are expected to have a desire to train individuals and have the ability to communicate effectively. You will be providing assistance to the IT Trainer, assisting with admin and delivering training to the firm and assistance to our IT Solutions Team covering client portal updates and joiners and leavers setup. Your responsibility: * Assisting the IT Trainer * Delivering some training to the business when needed * Assisting with the creation of e-learning modules * Hardware and software upgrades and rollouts often out of hours or at weekends * Updating the firm's Intranet and disaster recovery sites * Creation of new joiners in a timely manner * Assisting helpdesk with overflow work from our helpdesk ticketing system Skills required: * Skill in Microsoft Office and Windows technologies is desired * Training delivery experience is desired * Ability to meet deadlines and adjust to changing priorities * Ability to quickly gain new skills and knowledge when faced with new challenges * Excellent verbal and written communication skills * Open to asking questions and obtaining information * Working as part of a team to assist in delivering the IT service * Willing to work out of hours when required and at short notice * A confident personality with the ability to communicate effectively Benefits: * Annual Salary Review * Firm Wide Profit Participation * Individual Bonus Scheme * Flexible Working * Life Insurance of 4 x salary * Group Income Protection * Employee Assistance Programme * Private Healthcare Cover with BUPA * 'Free' Eye Test * Group Pension Scheme, matched contribution up to 5% of basic salary. * Gym Subsidy * Corporate Gym Membership with Fitness First If you would like to discuss this position in more detail please apply with an updated CV and I will call you to discuss. Hays also offer £500 worth of high street vouchers for all successful referrals.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

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