Consultant Monitoring and Evaluation (Communication activities)

Job Description


Do ‘awareness’, ‘baseline’ and ‘CPC’ ring a bell? Are you interested in research and communication campaigns from A/B testing to Zero Moment of Truth? Then this may be for you. We are expanding our services and are looking for a communication research consultant to support us in this innovative area. The role will involve evaluation and monitoring of large-scale communication activities, mostly implemented by EU institutions and agencies. Shaping and innovating our business offer, the position will offer you a great opportunity to bring in fresh ideas and solutions. Among others, you will be:

  • Contributing to design and delivery of research methodologies

  • Setting Key Performance Indicators and related research methods

  • Testing campaign reach and recall

  • Implementing baseline and post-campaign studies

  • Undertaking needs and target group analysis

  • Assessing and informing campaign strategy

  • Assessing virtual and physical events

  • Implementing ongoing performance monitoring, optimisation and periodic evaluation

Your main responsibilities will be to:

  • Create innovative solutions to tender requests and contribute to preparation of winning proposals

  • Develop and implement methodologies to measure, monitor, optimise and evaluate impact of communication activities

  • Contribute to successful project delivery in close collaboration with the project team

  • Undertake quantitative and qualitative research and analysis (i.e. surveys, interviews, focus groups) before, during and after campaigns

  • Analyse and triangulate evidence based on own and existing research, write corresponding reports and sections

  • Innovate our work through proposing new methodologies and solutions

Who we are looking for:

  • Master’s degree in political science, public policy, communication, or a related discipline

  • Around three years’ work experience in research and evaluation of EU policies and programmes, related to communication activities and campaigns. Knowledge of the Commission’s Better Regulation Guidelines is an asset.

  • Understanding of communication landscape and interest in research related to communication activities

  • Good qualitative and quantitative research and analytical skills

  • Experience with setting key performance indicators along with corresponding data sources

  • Advanced computer user skills (Microsoft applications).

  • Demonstrable experience with website analytics, social media metrics and PESO media is an asset.

  • Highly developed, interpersonal skills and self-motivation

  • High level of attention to detail and accuracy

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF—together for tomorrow.Brussels, Belgium (BE75)