Account Manager - Affiliate Marketing

Job Description

  • Job Title Marketing

Description

On behalf of Acceleration Partners, we are searching for their next Account Manager - Affiliate Marketing.Job SummaryWould you be excited to jump into a start-up like environment within a larger international firm? Are you able to handle changing priorities, to work through ambiguity, and have a proactive mindset? Acceleration Partners GmbH is looking for an experienced Affiliate Marketing Account Manager (a) to autonomously manage large projects in their affiliate marketing practice and serve as a key client facing liaison. You will be responsible for leading client relationships as well as all client deliverables, account strategies and execution. The Account Manager is a remote, work from home position, as are all positions at Acceleration Partners GmbH (a structure central to their culture and their vision to change the work/life paradigm). The company contributes to your health insurance and also offers amazing benefits, such as employee life insurance, wellness & mental health benefits and much more!What You Will Be DoingCLIENT SERVICE AND COMMUNICATION - Serve as a regular point of contact for clients’ strategic and account questions, lead weekly client calls, send account reporting and manage resulting follow-up questions and communications. Manage challenging client situations with guidance from senior colleagues. Provide superior client service, develop and nurture excellent client relationships. Maintain very high client satisfaction and retention rates with a Net Promoter score of 8+.ACCOUNT STRATEGY – Oversee successful client programmes by developing effective strategies and tactical plans for achieving client goals. Proactively offer new and innovation ideas to the overall programme strategy.STRATEGY EXECUTION – Execute effective affiliate recruitment, activation and optimization strategies that align with the goals of the client. Perform general account management and monitor for fraud and affiliate compliance.REPORTING AND ANALYSIS - Provide clients with regular reporting, analyze data to find opportunities and identify issues. Develop strategic programme plans and present resulting data-driven insights and recommendations to clients.NEW OPPORTUNITIES - Fin and act on relevant publisher development opportunities to activate these new publishers in client programmes. Think outside of the box to present new and interesting opportunities to clients.What You Bring To The JobA few years of experience within Affiliate Marketing (in-house, agency, network)Some experience in Digital Marketing/eCommerce/Client ServicesAdvanced Excel capabilities and comfortable with formatting, formulas, customizing reports, etc.Strong internal motivation to get the job done and done well, with no room for errorsPossess mature and measured judgment, and the ability to solve problems on your ownIncredible attention to detail and capability to multitask and coordinate several projects at oncePossess superior written and verbal communication skillsKnowledge of how to effectively collaborate with team members in a remote environmentConfidence, poise, and eloquence in client meetings and difficult situationsTravel RequirementsUp to 20%, most likely to industry related events in the UK or GermanyEn: C1 – AdvancedGe: C1 – AdvancedNice-to-HavesA few years of online marketing or e-commerce experienceKnowledge of Affiliate Networks (Awin, Affilinet, CJ, Webgains, Linkshare, Impact Radius, Performance Horizon, etc.) Working knowledge of HTMLPrevious experience managing and motivating direct reportsDACH digital market knowledgeTeamReports to: VP of Client Services GlobalTeam Language: EnBenefitsRemote work possibleWellness and mental health benefitsContribution to health insuranceEmployee life insuranceOpen annual leaveVolunteer and Birthday Time OffPaid Parental Leave BenefitsMatching funds for employee charitable donationsTuition reimbursementOngoing trainingTeam building and quarterly socialsAnnual global company eventPaid sabbatical leaves, donation matching, and more!!Unlimited Paid Time OffSummer & Holiday company-wide shut-down weeks in July and DecemberFocus Fridays (no internal meetings)Wellness, Technology & Education Allowances
   
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