Casual/ Bank Hotel General Assistant

Job Description

  • Job Title Finance and Insurance


Job Description

Overview and Responsibilities

Bank Hotel General Assistant

Location : Somerset

Contract Type : Casual

Hours : Flexible hours to suit you

Salary : £9.65-£10.18ph + 13% Holiday Pay

Welcome to Foxes Academy, a specialist college and training hotel for young people with learning disabilities, situated in the friendly seaside town of Minehead. Foxes is a very special place.

We believe in changing lives and giving our students the skills, knowledge, and confidence to successfully shape their own future. Our aim is to equip our young adults with the life and hospitality skills to become work ready, life ready.

The main purpose of the role:

To support reception, front of house and housekeeping to ensure the continuous smooth running of the hotel business.

As a Bank Hotel General Assistant you will have the flexibility to choose your working days and shifts.

Key Duties:

  • To ensure the safety and well-being of the students while on duty by being aware of Company policies relating to Food Hygiene, Food Safety, Health & Safety and COSHH.
  • Attend all appropriate meetings as and when required.
  • To absolutely ensure to always deliver a high standard of customer care.
  • Complete cleaning and preparation tasks to support business needs and requirements to be compliant.
  • Complete regular checks on the toilets, bedrooms, and laundry tasks and clean/complete as required.
  • To support with the clearing and cleaning of still room if no kitchen porter is on shift.
  • Complete the clearing and cleaning of all public areas as required ensuring high standards are maintained.
  • Take direction from the Hotel Manager and Senior Leadership Team as to the tasks which require completion to meet the daily business needs.
  • Cover reception duties in a professional manner including taking phone calls, taking bookings, checking in guests and completing payments.

Duties will vary, you must expect to diversify and lend a hand wherever is required.


For the full job description and break down of duties, please contact Adele from the recruitment team

Skills and Qualifications

  • Hotel experience in all departments and be a positive team player.
  • City and Guilds Hospitality and Catering Level 2 or equivalent.
  • At least 1 year's reception experience.
  • Experience of working in a hotel or restaurant setting.
  • Housekeeping experience.
  • Experience of working in a team setting.
  • Food Hygiene certificate (desirable).
  • Allergen's course (desirable).
  • Working with young vulnerable adults or children (desirable)

Benefits and Additional Information

For more information on this position please contact

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer

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