Job Description

  • Job Title Business


Job Description

Job Description

Contract Summary

Main Purpose of Job

This role will provide fantastic client service to the Fashion division office. As the first point of contact for callers and visitors, the Receptionist must project a positive, professional image at all times, whilst also being responsible for the appearance and efficient running of the office.

The following divisions are based in the Fashion office.
  • Models - An international leader in talent discovery and model management, widely recognized for our high-profile, diverse client roster.
  • Art + Commerce - Pioneering agency representing sought-after image makers working in photography, film, set design, illustration, styling and more.
  • The Wall Group - Leading artist management and consulting agency representing hairstylists, makeup artists and fashion stylists.

Key Responsibilities and Accountabilities
  • Reception - managing all incoming calls, gatekeeping where required, and communicating with group offices both locally and globally.
  • Guests - greeting and providing refreshments for all visitors, ensuring all guests are known in advance with any prior requests catered for.
  • Office - working with the Office Manager in keeping the office tidy at all times. Making regular checks of the office facilities e.g. flowers, settees, kitchen, WC. Assisting with ad hoc projects and liaising with the Building Manager on any building related matters.
  • Visiting colleagues - providing visitor information sheets, arranging travel if required and keeping the office informed of visiting staff.
  • Meetings - managing all meeting room bookings and ensuring pre-meeting setup (e.g. refreshment provision and AV requirements) and post-meeting clear up.
  • Ordering - managing all stationery, cleaning and kitchen supplies following internal procedures.
  • Events - supporting the Office Assistants with preparations and logistics for internal and external staff events
  • Security - liaising with the Office Admin team and building management regarding staff passes to ensure the office is secure at all times
  • Communication - updating the Office Manager daily, along with information emails provided to the London office when required
  • Deliveries - manage receipt and safe keeping

Required Experience and Skills
  • Previous experience in the fashion industry, but not essential
  • Previous Receptionist or Front of House experience
  • Sensitivity to the needs of creative clients
  • Previous experience in the fashion industry is desirable
  • Understand the importance of excellent client service
  • Confidence working with MS Office
  • Exceptional organisation and time management skills
  • Strong communication skills
  • Initiative-taking, problem-solving attitude
  • Ability to adapt to a fast-paced, high energy business
  • Good level of numeracy
  • Hard-working
  • Willingness to learn quickly
  • Positive attitude
  • Professional

Working Conditions
  • This is a permanent position based in Central London
  • Working hours are 9:00 - 18:00, Monday to Friday
  • Occasional weekend work and longer hours may be required depending on office activities
  • The successful candidate will be required to be a First Aider and Fire Warden for the office. Necessary training and compensation will be provided.


We want you to have a career you're genuinely excited about - as well as opportunities to learn and challenge yourself or mentor others.

Business Overview

IMG is a global leader in sports, fashion, events and media, operating in more than 30 countries. The company manages some of the world's greatest sports figures and fashion icons; stages hundreds of live events and branded entertainment experiences annually; and is a leading independent producer and distributor of sports and entertainment media. IMG also specializes in sports training and league development, as well as marketing, media and licensing for brands, sports organizations and collegiate institutions. IMG is part of the Endeavor (formerly WME | IMG) network.

The Fashion division consists of IMG Models, Art+Commerce and The Wall Group.

Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.

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