Technical Support Coordinator

Job Description

Description

Technical Support Engineer / Technical Sales Support / Technical Support Coordinator required to join a leading compressed air manufacturer.

The successful Technical Support Engineer / Technical Sales Support / Technical Support Coordinator shall be home based and the main point of rnal technical support for existing and new compressed air distributors for the UK & I

reland Service &

Sales divisions.

The Technical Support Engineer / Technical Sales Support / Technical Support Coordinator must have have experience selling, servicing or technical support within compressors, vacuum pumps, Nitrogen Generators, Dryers &

Filters or similar compressed air related equipment.

  • Technical Support Engineer / Technical Sales Support / Technical Support Coordinator Role
  • Provide technical and engineering support to Service Technicians and customers for compressor installations, start-up, maintenance, and troubleshooting.

Develop and maintain an appropriate productive relationship with existing and potential distributors ls.

Managing customers technical compressed air requests through the entire process.

Available to provide training as and where requested (TEAMS or face-to-face)

Regular use of SAP, ACT software, Microsoft Office applications and other business systems to monitor and report on network performance, as required.

Onsite technical support of compressed air equipment to both internal and external customers.

Deal with both internal and external technical enquiries in a professional manner and passing technical and parts enquiries through the compressor service or sales departments.

Liaise with various engineering departments.

Technical Support Engineer / Technical Sales Support / Technical Support Coordinator

Requirements

Experience selling, servicing or technical support within compressors, nitrogen generators, pipework, blowers &

dryers or similar compressed air products.

The ability in maintaining good professional working relationships with existing and new compressed air distributors.

.

Determination, enthusiasm, and motivation to succeed and grow with a reputable compressor manufacturer.

Proven experience within the compressor industry as a Service Engineer / Service Supervisor / Technical Service Coordinator / Service Coordinator / Engineering Coordinator / Area Sales Manager / Sales Engineer/ Sales Support or similar.

A technical mechanical/electrical/electronic / instrumentation qualification, Apprentice trained, HNC, HND or Degree would be advantageous

Experience of SAP, ACT software, Microsoft Office applications or similar is advantageous.

   
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