Job Title Executive assistant
Category Executive Secretaries and Executive Administrative Assistants
Salary 27,500 GBP (per year)
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Our client provides the most luxurious surface materials in the world to architects, designers and private clients. We work internationally on projects that include super-prime residential properties, yachts, cruise ships, luxury hotels and world class retailers. You will play a key role in the delivery of these projects offering exceptional levels of support and service to our sales team and clients.
We are looking for an energetic, super-efficient and ambitious Executive Assistant\/Project Administrator to join their exciting company. This is a new role which combines operational support, logistics, order processing & executive administration. The role will suit a highly organised and efficient individual who has an interest and experience in the interior design world as well as being a highly effective executive assistant. Working directly with the Founder\/Creative Director, you will work to ensure the smooth running of his office and projects and manage his inbox and diary. Therefore, your experience must include support at Director level with logistics in a showroom environment. In return the role offers exciting challenges and lots of variety.
Providing exceptional customer service to some of the most important design firms in the world. Responding promptly to enquiries, liaising with clients on projects and orders and tracking samples.
Supporting the Creative Director to secure prestigious projects: you will be their go-to person for product information, sample requests, generating invoices and orders and fulfilment.
Be able to work across multiple projects simultaneously and dealing with many different suppliers, keeping good relationships and building new ones.
Managing all aspects of shipping and forwarding for the Creative Director including all samples\/orders to do with his projects. Ensure getting the best price possible with research and negotiations.
Answering the phones and scheduling appointments
Sales order processing working closely with our international suppliers to follow orders through to completion. Pro-actively following up where necessary to ensure orders progress smoothly. This will invariably be across different time zones, so the ability to prioritise is key.
Ensuring all sales and financial documentation is up to date, accurate, and delivered to our external accountants on time.
Helping maintain the exceptionally high standards expected of a luxury-brand. This includes being an Ambassador and Gatekeeper for the Creative Director welcoming his clients and delivering a positive customer experience at every opportunity.
You will also play a part in driving the profitability of the business by keeping costs down, whilst ensuring our clients expectations are exceeded.
Key Skills & Experience:
At least 2\/3 years experience of working in an interiors\/ procurement environment in a similar role (with multiple product lines an advantage).
Strong understanding of how the interior design industry works and a keen interest in interiors.
Highly organised with exceptional attention to detail. Skilled problem solver with the ability to work as a team and individually.
Extremely capable at multitasking and working under pressure in a demanding and dynamic sales environment.
Able to quickly learn and retain a great depth of product knowledge.
Excellent and fast computer skills including a good working knowledge of Microsoft Office (particularly Excel). Experience with CRM software will be an advantage.
Excellent communication skills (written and spoken).
A real team player who recognises that targets are there to be met for the business as a whole.
Discretionary Bonus Scheme