Query Resolution Team Leader

Job Description

Description

Sewell Wallis are recruiting for a Query Resolution Team Leader to join a global Professional Services Firm in Manchester.

Working as part of the Finance Systems Operations team your responsibilities will include:-

Managing query resolution across the firms finance systems
Overseeing a team of analysts ensuring service delivery is to agreed standards
Supporting new processes / ways of working
Ensuring the team works effectively and carries out tasks to the best of their ability
Identifying areas of under performance within the team and resolving the issues
System balancing and period end closing
Involved in process improvements

Requirements

Ideally experience of working within FS/Legal/Insurance sector
First class communication skills
Ability to establish effective working relationships across the wider business
Experience of managing a small team
Ability to deliver to tight deadlines
Excellent analytical skills

To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful.

Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
 
 
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