Funeral Arranger - Part Time

Job Description

Description

£10.98 per hour plus benefits Glasgow, Govan 18.75 hours per week, part time

Working pattern - Wednesday 12:45-15:30, Thursday and Friday 8:30-16:30 We’re looking for caring people to join our Co-op Funeralcare team

You don’t need experience to do this job, just a genuine desire to help people at the time they need it most

To help you learn the skills you need to deliver a first class funeral service, we’ll support you with training from the get-go

We’ll also offer you a competitive salary, an excellent pension, and discounts on a range of Co-op products and services

As a funeral arranger you’ll often be the first point of contact for clients – understanding their needs and helping them to plan the funeral

It’ll be down to you to be there for clients when they need our help, support or advice

What you’ll do: • welcome clients, providing expert guidance and advising on the best services to meet their individual needs and budget • be a supportive figure for clients and their families; assisting with family visits, answering any queries and making sure relevant colleagues are made aware of clients’ needs • be open and comfortable holding the fort within the funeral home, as there will be times when you’re the only colleague in branch • build positive relationships in the community, being a point of contact for local community groups • support with manual handling of coffins and the deceased This role would suit people who have: • a passion for delivering great service and building positive relationships • an open mind when it comes to working around and coming into contact with the deceased, both prepared and unprepared • high levels of empathy, discretion and care  • a natural ability to really understand and deliver against clients’ needs  • the ability to work as part of a team in a fast-moving environment  • an appreciation that there’s only one chance to deliver the perfect final tribute  • excellent communication skills and strong attention to detail  Why Co-op? As a Funeralcare colleague, you’ll get a fantastic benefits package including: • the opportunity to develop your skills by taking on an apprenticeship (only for candidates without previous funerals experience) • 23 days holidays (pro rata, rising with service)  • a pension with up to 10% employer contributions • access to wellbeing support and other benefits  • discounts on Co-op products and services • exclusive discounts and offers from a huge range of retailers Building an inclusive workplace  We’re actively building diverse teams and welcome applications from everyone

But simply having a diverse workforce is not enough

We want to create an inclusive environment, where everyone can contribute their best work and develop to their full potential

We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve

We can make reasonable adjustments to our interview process according to your needs

You can find out more about our people policies at coop.co.uk/peoplepolicies

As part of your application you’ll need to complete an online assessment

It will take you around 12 minutes to complete this test

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process

These will include checks of your social media accounts and activity on platforms like Facebook, Twitter and Instagram

IndFC

 
 
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