Sales Operations Manager

Job Description

Description

DescriptionThe Sales Operations Manager oversees support functions essential to sales force activity and productivity. These include planning, reporting, quota setting and management, sales process optimization, sales job design, sales training, sales program implementation, sales kit improvement, sales compensation design and administration, sales incentive administration, internal/External lead generation program.The Sales Operations Manager is responsible for the overall productivity and effectiveness of the assigned sales organisation. Reporting to the Global Head of Sales Operations, the Sales Operations Manager also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organisation supported.ResponsibilitiesCoordinate Inbounds management, Lead Generation Program, Mailgun Contest, Cold-calling campaign and international blitz campaign in collaboration with the Marketing team.Coordinates sales forecasting, planning, and budgeting processes used within the sales organisation. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organisation planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the firm.Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.Works to ensure all sales organisation objectives are assigned in a timely fashion.Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales processes and tools quality and prioritise opportunities for improvement.Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organisation of continuous process improvement.Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organisation. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.Implements enabling technologies, including CRM (SDFC), to field sales teams. Monitors the assigned sales organisation’s compliance with required standards for leveraging and maintaining CRM data (SDFC).Coordinates training delivery to sales, sales management, and sales support personnel in the sales organisation supported. Provide input to senior leadership in the development and administration of sales incentive compensation programs.Working with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.Directs and supports the consistent implementation of company initiatives.Builds peer support and strong internal-company relationships with other key management personnel.Personal Direct Sales Quota: in charge of direct sales cycle on Small Business targeted market.Organisational AlignmentAchievement of sales, profit, and strategic objectives for the business unit supportedAccountable for the one-time implementation of sales organisation quotas and performance objectivesAccountable for the thorough implementation of sales organisation-impacting initiativesResponsible for the efficient allocation of technology, support, and training resources impacting the sales organisationAccountable for accurate and on-time reporting essential for sales organisation effectivenessAchievement of strategic objectives defined by company management RequirementsFour year college degree from an accredited institutionTwo years sales or sales management experience on the international market in a B2B (SAAS or Outsourcing experiences)Demonstrated proficiency in managing analytically rigorous initiativesSales CRM Salesforce.com: Expert / AdministratorMulticultural communication skillsEnglish : Fluent / Business.BenefitsKEEPING YOU HEALTHY: Mailgun offers 100% employer paid comprehensive medical, dental, and vision plans (US). We offer a variety of supplemental plans to meet your individual needs and provide access to telehealth for all participants.KEEPING YOU BALANCED: Mailgun provides free virtual counseling resources through our Employee Assistance Programs. Your mental health is as important as your physical health.FINANCIAL SECURITY: We offer an employer match for 401k participants to help you plan for the future (US).TAKE A BREAK: We believe performance at work requires balance at home. This is why we provide 5+ weeks of time-off to all employees.FAMILY PLANNING: We know that families can be built in a variety of ways and this is why Mailgun offers paid parental leave and family planning support.WORK WHERE YOU ARE: It’s not where you work that matters. This is why we provide flexible remote work offerings for most of our rolesMailgun embraces diversity and equal opportunity in all aspects of our business. We are committed to building a company that empowers individuals from diverse backgrounds and values diversity of thought as a beacon for performance. The more inclusive we are, the better our work will be.Job SummaryID: D1BAD7E73ADepartment: Sales OperationsType: full time
 
 

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