London, England

Director of People & Culture


As the Director of People & Culture (P&C) Operations , you will lead and direct People & Culture’s priority for operational effectiveness and agility by developing and implementing strategic enablers that support P&C’s strategic vision and its goals. You   will ensure P&C annual initiatives run smoothly, are executed intelligently and   help create an overall healthy work environment while being cost-effective.  

The following are aimed to improve P&C’s Organisational Effectiveness through this position:  

Develop overall operations strategy and build an agile team  

Overall leadership of the organisation’s   HRIS strategy including continued roll-out of Workday, governance and stakeholder activities.  

Drive workforce planning, analytics, predictive business intelligence, and key P&C metrics for monitoring performance.  

Develop employee services, in partnership with the C entres of Expertise , to serve P&C customers and World Vision employees  

Champion the development of operations competency across the P&C function  

Your k ey r esponsibilities will i nclude:  

Lead the strategy, implementation, and ongoing management of P&C Operations function.  

Lead P&C's digital systems strategy, providing support for all people-systems related issue (systems includes software, infrastructure & processes and vendors).  

Lead P&C's workforce planning, analytics and predictive business intelligence. Develop and direct P&C’s analytics capacity to provide data analytics and human capital insights for the P&C function and executives.  

Lead P&C's internal and external benchmarking. Provide P&C research, investigation and analysis support for strategic P&C initiatives as directed by the Chief People Offic er or W orld V ision executive leadership.  

Lead P&C's process engineering portfolio.     ​

Lead and direct P&C's project management capability.  


A master's degree, preferably with a strong emphasis on HR portfolio and process leadership  

Prior experience as an HR Operations Manager of large, global enterprise.  

10+ years directly related experience 50% of which is spent in a global HR department  

Experience leading a global launch and management of an HRIS system/team, preferable Workday  

7 to 10 years’ experience in internal process and project consulting  

A strong analytical and quantitative mindset  

Excellent decision-making skills  

Strong verbal as well as non-verbal communication skills  

Exceptional team management and organizational skills  

Resilient, self-driven and goal-oriented professional with a strong people management orientation   

Demonstrates digital dexterity and breadth of technical skills  

A passion for and commitment to superior customer service, both internally and externally.  

Strong listening skills combined with customer focus  

Ability to build collaborative relationships and strong horizontal alliances in the organization  

High level of Christian maturity and theological awareness with effective working knowledge of the principles of Christian life and ministry , as evidenced by life and character .  

Ability to manage budgets  

Use of statistical tools of analysis to produce management information  

Excellent written and spoken English  

Preferred Skills, Knowledge and Experience:  

Ability to identify and develop others in the technical competency areas  

Work experience with multiple cultures and with virtual teams  

Certification in ICPM is a major plus  

Understanding of and ability to use productivity improvement methodologies like LEAN and six-sigma is preferred  

Travel and/or Work Environment Requirement  

Ability and willingness to travel Domestic and I nternationally up to   30% of the time.  

Compensation: For positions filled in the United States, the typical salary range for this role is $119,292 to $164,027. Ranges are based on various factors including the labor market, job type, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, qualifications, experience and geographic location.

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