Invoice Query Manager

Job Description


I am working with a company that are looking for an Invoice Query Manager. Client Details

I am working with a company that are looking for an Invoice Query Manager on a 12 month Fixed Term Contract. The role is to reduce and manage invoice queries by managing and developing both the service delivery and invoice query team to ensure timely resolution of queries to support the cashflow into the business.

Description1. Develop and maintain robust Issue Resolution processes that:
Deliver prompt resolution to issues
Capture data to assist in driving business improvement/change
Provide clear escalation and communication routes either directly to our customers
Escalation and resolution for Customers queries2.

Effectively manage and develop the Service Delivery and Invoice query Team3.

Stakeholder Management4. Management Information and Reporting Profile Action orientated, comfortable working in a very fast paced environment with a highvolume of transactions.

Excellent communication skills

Problem solving and Route Cause Analysis skills

High degree of accuracy and attention to detail in work

High level of numeracy and analysis with developed numerical reasoning

Ability to remain calm under pressure

Excellent IT and MS Office skills with particular skills in excel

Job Offer

This role is a 12 month fixed term contact and the salary offering is c30,000

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