Job Title Phone Shop Customer
Category Retail Salespersons
About the role
Shift patternDays From time To time Fri 11:00:00 20:00:00 Sat 11:00:00 20:00:00
Every part of Tesco Mobile puts our 5 million customers first our tariffs, our shops and our award-winning Customer Care. Weve teamed up with O2, giving our savvy customers 99% coverage. In our stores, our colleagues arent on commission. Its all about finding our customers the perfect phone and tariff
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
You will be responsible for
You will support with people routines, such as wages, reviews, sickness and absence meetings and performance management
You will support with the recruiting and training of all colleagues, including reviewing applications and organising interviews
You will understand the teams development needs and support your Team Manager to grow colleague capability, through on the job coaching
You will engage the team to deliver the best availability for customers throughout the day, and coach the team to focus on the customer first and the task second
You will deliver a great shopping trip for customers everyday, ensuring the team work effectively as per the operating model
You will role model great standards of dress and ensure my department cleanliness standards are high
You will consider safety in all you do, so every colleague and every customer get home safe every day, and keep the Store Manager and Team Manager informed of any issues that may arise
You will organise the Phone Shop rota to cover all necessary shifts, in line with costs signed off by my Team Manager
You will work with the business to grow sales, and support the team to achieve our Tesco Mobile targets
You will need
Youll be someone with great industry knowledge, communication skills and who works well in a team, while being ready to roll up your sleeves and do whats needed to give our customers great service.
Well be depending on you, as the face of Tesco, to Serve Britains Shoppers a Little Better Everyday:
Were proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day.
Whats in it for you
We offer excellent benefits that help make Tesco a great place to work. These include but arent limited to: