Floating Sales Advisor Build

Job Description


Position: Floating Sales Advisor - New Build Housing
Sales Advisor - New Build Housing Doncaster and South Yorkshire 23,000 + OTE 50,000 + Package I currently have an exciting opportunity to join a large, highly reputable housing developer as a Floating Sales Advisor. They are seeking a New Build Housing Sales Advisors to join them in their Yorkshire region.

Key Responsibilities Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.

Create and deliver informative and clear Virtual tours of sites and house plots to all customers within your specified sales hubManage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.

Negotiate with customers to ensure the best sales outcome for the business

Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions

Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.

Travel to all sites within the specified sales hubs area to undertake pre booked customer appointments

Have a detailed knowledge of all sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home

Have detailed knowledge of all house types, plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home.

Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.

Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area.

Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.

Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.

Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.

Deal with all customers in a polite, friendly and efficient manner.

Ensure that customers are kept fully and regularly informed of the progress of their purchase.

Respond to all cancellations making every effort to save and if necessary re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives within other their New Build sites.

Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them.

Work with the Site teams across all Hub sites to understand the progress of build of current plots and prospective plots in order to provide customer information to the sites and, in turn, clearly communicate with the customer.

Implement the Companys continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.

Deliver high quality home demonstrations both virtually and face to face in conjunction with the build/maintenance teams in the home that the customer has purchased.

Carry out daily tasks required for each of the specified sites within the hub.

Work alongside colleagues within the sales hub to ensure all aspects of the sales process are completed to the required standard with all customers.

Ensure all relevant stakeholders and colleagues working within the relevant sales hub are informed of key departmental developments.

Take responsibility for all company property and equipment across each site within the specified sales hub.

Competencies 5 GCSEs / GCE including Mathematics and English (at C grade or above).A Levels in any discipline.

Experience working in a customer facing role delivering under pressure.

Experience in generating leads and sales through telephone based business development.

Proven track record of achieving sales targets

Proven track record of exceptional sales

Excellent IT skills with demonstrable knowledge of Microsoft Office tools

Comfortable using multi channel forms of communication

Ability to handle complaints and difficult situations

Strong negotiation and sales skills

Proven track record of successfully completing the sales process with customers

Excellent administration and organisational skills

An interest in property and the housing market

Good planning and organisational skills

Patience and ability to remain calm under pressure

Excellent communication skills

A friendly, trustworthy and professional attitude

The ability to work under pressure and meet sales targets.

Willing to be flexible in respect of day to day duties and hours worked

Willing to travel to all sales sites, including regional offices

Full driving licence and access to a suitable vehicle. Contact:
Kirsty Harper Reference: Totaljobs/KSAFT Job

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