UK Interior Design and Trade Sales Executive

Job Description

Description

Role: UK Interior Design and Trade Sales Executive

Reporting To: UK Omni Sales Manager

Based In: London Showroom, Shoreditch

Working Pattern: Weekly rota including Saturday


About Us:

Our Housemates are innovators who see the world differently and strive to make a difference within it. Each one is chosen and cherished for the skills, talents and characteristics that make them unique. As House of Hackney evolves, we empower our team to learn and grow alongside us. And, as a compassionate brand, we care about the wellbeing of our Housemates. That is why we offer a more flexible approach to working and operate a four-day week for 5 months over the summer period.

As well as caring for our colleagues, we also care deeply about our eternal muse - Mother Nature. House of Hackney is proud to be certified as a B Corp™: a business that meets the highest verified standards of social and environmental performance, transparency and accountability.

Step into our House and you’ll be in a land of print and colour, away from the sea of grey suits. From our Shoreditch Showroom based in the creative heart of the capital, to our enchanting New York Gallery, our House is a place where imagination and collaboration can flourish – where everyone is accepted, all ideas are encouraged, and magic really does happen.

There may be no place like home…but in our House, there’s no place like work.


The Role:

The UK Interior Design and Trade Sales Executive role will support the Omni Channel Sales team by driving sales across Retail and Trade channels. This includes building our network of interior design contacts, through excellent communication and relationship skills as well as conducting 1:1 design consultations with retail clients. This role will strive to achieve targets for the UK territory while upholding brand standards in the showroom.


Responsibilities:

  • Deliver and exceed UK Sales and Appointment Targets – including Trade and Retail channels
  • Develop a roadmap for achieving sales with clear targets by account and customer type, working with both Retail and Trade customers
  • Competent and confident in arranging and coordinating print and room design layouts
  • Engage with customers in the Showroom, giving them an exceptional experience
  • Establish and maintain relationships with architects, builders, developers, designers, and other purchasing influences in the commercial market industry
  • Maintain regular communication with customers and set appointments to present product collections.
  • Hold customer consultations to support project quotes, including in the showroom, at designer offices, at customer homes and via video calls
  • Confidently conduct meetings and appointments with existing and new customers to present key categories as well as seasonal collection launches, travelling to accounts when necessary
  • Manage forward pipeline to ensure all potential sales are converted, customers are kept engaged and sales leads are maximised
  • Conduct events with interior designers in Shoreditch Showroom to promote the brand.

· Become a product expert and display best practices when selling the collection

  • Research and prospect new accounts that are on brand and will drive commercial growth
  • Manage business remotely and report consistently when travelling.
  • Ensure all deliveries to customers are accurate and within specification
  • Run daily/weekly/monthly/annual reports in Bright Pearl to track sales progress in territory
  • Adhere to company procedures including Bright Pearl management, delivery SLAs, etc.
  • Display leadership qualities and effective communication to the Omini Sales assistant with daily and weekly tasks, working collaboratively to coach and mentor this role.
  • Adhere to timelines – submit projects and feedback on time
  • Attend product knowledge training sessions as organised by Production Team and maintain a full understanding of all product categories.
  • Display a positive attitude and promote teamwork by helping internal colleagues as and when necessary
  • Operate and look as a brand ambassador in line with the brand guidelines and wear House of Hackney uniform at all times.
  • Conduct business in the House of Hackney way at all times



THE CANDIDATE - IDEALLY YOU WILL HAVE*:

  • Excellent level of spoken and written English – other languages are beneficial
  • Background in interior design and knowledge of putting together interiors schemes
  • Must be highly organised

· Exceptional people skills

  • Experience within the Luxury market is required, ideally in Interiors or Fashion
  • Experience working with leading retailers and interior designers across the world
  • Hardworking and honest outlook
  • Contribute and work effectively within a team
  • Able to adhere to the values and mission of the company
  • Effective communication skills
  • Positive and infectious attitude. Provide and foster a positive and productive working environment.
  • Highly motivated self-starter
  • Competence in Microsoft Office and Google Suite products and ability to adapt to technology-based ways of working
  • Degree calibre


*The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated


BENEFITS:

As always, there are some perks:

  • 22 Days Holiday Allowance + Bank Holidays + Maundy Thursday and a half-day for your birthday
  • Seasonal 4 Day Week Scheme
  • Cycle to Work Loan Scheme
  • PayDay Drinks every month and at least two exciting team gatherings a year, we also celebrate birthdays in the office whenever possible.
  • Our water is filtered because plastic bottles are banned from the office, plenty of herbal teas, coffee, fruit & cereals are available weekly for that morning snack.
  • The team is hard-working and upbeat, we often help each other and there's very little we can't conquer together.
  • 30% discount across HOH products and first grabs on sample sale items


House of Hackney is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership.

 
 
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